Privacy Policy

1. Introduction

Welcome to Drill Design App ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and website.

By accessing or using Drill Design App, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not use our application.

2. Information We Collect

Personal Information

We collect information that you voluntarily provide to us when you register for an account, purchase a subscription, or contact us for support. This may include:

• Name and email address
• Account credentials (passwords are encrypted)
• Payment information (processed securely by Polar)
• Profile information

Usage Data

We automatically collect certain information when you visit, use, or navigate the application. This information does not reveal your specific identity (like your name or contact information) but may include:

• Drill data and diagrams you create
• Device and browser characteristics
• Operating system
• Language preferences
• Referring URLs
• Country and location data
• Information about how and when you use our application

3. How We Use Your Information

We use the information we collect or receive for the following purposes:

• To provide and manage your account: We use your information to create and manage your account, process payments, and provide you with access to the application's features.
• To improve our services: We analyze usage data to identify trends, fix bugs, and enhance the user experience.
• To communicate with you: We may send you service-related emails, such as password resets, billing updates, and announcements about new features.
• To enforce our terms: We may use your information to prevent fraud and ensure compliance with our Terms of Service.

4. Data Storage and Security

We use industry-standard security measures to protect your personal information. Your data is stored on secure servers provided by our cloud infrastructure partners (Vercel, Neon).

Payment processing is handled by Polar, a certified PCI Service Provider Level 1. We do not store your full credit card information on our servers.

While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with third-party service providers who perform services for us or on our behalf, such as:

• Payment processing (Polar)
• Hosting and infrastructure (Vercel, Neon)
• Authentication services (Better Auth)
• Email delivery services

These third parties are prohibited from using your personal information for any purpose other than to provide these services to us.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your account and data.
• The right to object to processing of your personal information.

To exercise these rights, please contact us at contact@drilldesign.app.

7. Cookies

We use cookies and similar tracking technologies to access or store information. We use essential cookies to maintain your session and authentication state. You can control cookies through your browser settings, but disabling them may affect your ability to use the application.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

contact@drilldesign.app